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(Conditions applicable except sales made by the system of on-line reservation)

NB: Only the French version of this document shall be authoritative.
By registering for services of the ESF Sainte Foy en Tarentaise you will be deemed to have unconditionally accepted these general terms.

I – Participants

All the instructors of the ESF Sainte Foy hold a valid licence to teach skiing and similar forms of alpine recreation. All the instructors are insured for third party liability with a reliably solvent insurance company.

II - Insurance

The ESF has taken out a professional civil liability insurance policy that covers the instructors in the exercise of their duties for damage to a third party and also the skiers during the time which they are under the authority of the ESF and the instructor.
The purchase of a service form the ESF does not include insurance. It is the responsibility of each client and/or student to take out any insurance they believe to be necessary.
The client and/or the student alone is responsible for his skiing equipment. The instructors cannot be held responsible for any damage caused by such equipment, or in the case of theft of, or wear and tear to, such equipment.

III – Choice of Services

The client will request the services he or she requires by completing the relevant form, and sending it to the ESF Sainte Foy.
For lessons to be properly conducted in a group, the skiers should have the same level. In view of the material impossibility for the instructors of the ESF Sainte Foy en Tarentaise to verify the level of each pupil prior to registration, the pupil shall be responsible for his choice of technical level according to the scale drawn up by the ESF Sainte Foy en Tarentaise.

Accordingly, the ESF Sainte Foy en Tarentaise reserves the right to reintegrate a skier into a group that is better adapted to his level if such level does not correspond to his declaration, and subject to the capacities of the other groups. The skier shall not be able to claim any reimbursement or other compensation as a result thereof due to his (or her) declaration.
Group lessons require a minimum of 2 skiers after the monday to take place. Otherwise they are stopped the Tuesday included.

IV – Conduct of lessons

Skiing lessons are organised in a specific environment of an unpredictable nature. For such purpose the pupil shall be personally required to take care of his own safety and that of others. The liability of the instructor shall be limited to a duty to exercise skill and care.

The pupil shall ensure that he complies with the instructions of the instructor.

V – Reservations, Payments, Cancellation and Refunds

Any reservations need to be sent to the ESF Sainte-Foy at least 10 days before the first lesson you wish to take. If it is received later, the booking cannot be treated.
The booking form should be sent to the ESF Sainte-Foy along with the full payment. Depending on the availability, the ESF will send the lesson cards to the address on the booking form. This will save you precious time when you arrive in the resort.
The said payment shall constitute the settlement of the contract.
It is also possible to book your lessons on the spot, if the ski school has availabilities; at the ESF office or through the instructors who welcome the clients in different hotel residences.
The badge is included in the price of the ski chlidren group lessons (Piou Piou until competition class)
This badge can be refund until 24 hours after the end of the lessons on your first demand at the ESF Sainte Foy Tarentaise desk.
Services shall be reserved for fixed dates.
To be accepted all demand of cancellation must be send by letter or e-mail to ESF Sainte Foy Tarentaise. The date and time of reception at ESF Sainte Foy Tarentaise is the official point to work on the demand.
If you cancel services more than ten (10) days of the start of the lessons, ESF Sainte Foy Tarentaise will retain an administrative fee of five per cent (5 %) by lesson cards.
If you cancel services less than ten (10) days and more than two (2) days of the start of the lessons, ESF Sainte Foy Tarentaise will retain an administrative fee of ten per cent (10%) by lesson cards.
If you want to change class in group lessons and only in group lessons but at the same time, possible only if we have availabilities, ESF Sainte Foy Tarentaise will retain an administrative fee of five per cent (5 %) by lesson cards.
No cancelation at all will be accepted less than 48 hours before the start of the lessons.
You can cancel services in the case of force majeure (death, accident, illness) on the conditions below. You have to tell by letter or email the ESF before the start of the lessons and within 24 hours of receipt of the cancellation, you have to provide a medical certificate or death certificate according to the situation saying that you will not be able to attend the lessons. ESF Sainte Foy Tarentaise will retain an administrative fee of five per cent (5 %) by lesson cards.

If client does not arrive on time for a lesson, or is absent for part of a lesson, he will not be entitled to any refund not to exchange the lesson for another, whatever the reason for the absence.
Payment in advance will be treated as an account.

VI – Cancellation/Exclusion by ESF Sainte Foy

6.1: Cancellation
The ESF Sainte Foy reserves the right to cancel or break off a lesson notably in the case of force majeure or of unfavourable weather conditions.
Force majeure includes: closure of lifts, and weather conditions that make it dangerous to take a client onto the mountain for a lesson.
6.2: Exclusion
The ESF reserves the right to exclude at any time a person whose behaviour is disruptive to the conduct of the lesson.
No refund is due for cancellation or breaking of a lesson, nor for exclusion.
Payment in full is however due once a lesson has commenced.
6.3: Disputes
Any disputes arising from these general conditions of sale shall be referred to French courts to be settled under the laws of France.
Only the French version of this document shall be authoritative.

VII – Prices

The prices for the lessons offered by the ESF Sainte Foy are as set out in the ESF Sainte Foy brochure.

The prices indicated shall include the classes provided by an instructor of the ESF Sainte Foy en Tarentaise, and shall exclude any other services (insurance, ski-lifts, accommodation, etc) except in particular cases.

As a result, the pupil shall be required, prior to the time of the lesson, to obtain a pass for the use of the ski-lifts and, depending on his choice, insurance to cover him against any risks inherent to mountain sports (third-party liability, rescue).